We never remember them until we are in a mess. Maintenace contracts become a secure and lifesaver in critical situations. Preservations and maintenace of devices are a key element if we talk about gates and barrieres, even more if they are installed in communities. For that reason, Powermatic has several maintenace contrats: basic, all risk and preventive.
BASIC MAINTENACE CONTRACT
With this contract, the client has an assitance without cost. The incidence has to be communicated at working day. It´s basicest contract, and it doesn´t include weekends and holidays; these days our technicians couldn´t help you.
ALL RISK MAINTENACE CONTRACT
If you get an all risk maintentace contract, you´ll have a complete coverage. Our technical team will be ready to help you 24 hours, 365 days of year. Likewise, our technicians review your installations each 2 months.
Coverage includes the hours of technician to make the reparation and the materials have been used on it. It´s out of the contract the damages from blows, robbery, fires, floods, electrical variations or inapropiate handling.
PREVENTIVE MAINTENACE CONTRACT.
If you accept this contract, you´ll have a coverage 24 hours and 365 days of year. The technical teams will be ready to help you. Like “all risk contract”, we have to know the origin of the damages to evaluate if it´s in or out of coverage. It´s out of the contract the damages from blows, robbery, fires, floods, electrical variations or inapropiate handling.
In this case, the material used to the reparation aren´t included in the coverage. However, the needed hours to repair the incidence will be in. Also, you´ll have a revew of all elements each 2 months.
Choose the best option to you, but watch your back and be relax. In s.XXI it isn´t easy